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A
Anonymous
January 22, 2016
Question

Can you use a snippet for a single element inside a content block in email?

  • January 22, 2016
  • 1 reply
  • 2865 views

I pasted entire html into an email, so it all (header, body, footer, etc.) appears in a single content block in the email editor.

But I want to include a snippet for the photo of the lead owner, which is at the bottom of the email, left aligned with some other text, above the "footer" bar.

Is it possible to place the snippet and apply it to a single element (image) inside a content block, or does it have to be a separate content section on its own in the email to do that?

Trent

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 22, 2016

Hi Trent,

Unfortunately, snippets can only replace complete editable zones, and they are not available as a specific HTML identifier that you could paste somewhere in your code.

-Greg

A
Anonymous
January 22, 2016

Thanks Greg.

Would a better option, then, be to create a custom field in SFDC for the profile picture, and then use that as a token inside the email?

Trent

Grégoire_Miche2
Grégoire_Miche2
Level 10
January 22, 2016

Hi Trent,

Yes, that would be much better. If you sync with the CRM, you could even have this field created in the CRM and synch'ed to Marketo, so the values (Image URLs) would be maintained in the CRM. Event better, create it in the CRM on the user object, then propagated (workflows or formula fields) to the lead and contact objects.

-Greg

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