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Diana_Jakubaity
Diana_Jakubaity
Level 4
January 31, 2018
Question

Can you undo actions in when using email 2.0 custom template?

  • January 31, 2018
  • 2 replies
  • 2471 views

Hi,

when using email 2.0 template in the email you delete an asset or a content asset, can you undo it (ctr/cmd+z)?

For example, if I deleted one of our brand logos assets in the email when using custom 2.0 template, can I undo it, or I should create new email if I want to use that asset?

Many Thanks,

Diana

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2 replies

J
Community Advisor
JDNelson1Community Advisor
Community Advisor
January 31, 2018

Ctr/cmd+z does work when editing email templates in 2.0 -- but only as long as the current window is active -- if you close the window (ultimately save+close because it saves automatically) then everything is committed and there is no undo. I'm not sure if that fully answers your question though?

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    January 31, 2018

    On top of JD's answer, always remember that when you edit an email that had been approved in the past, Marketo will always create a draft. This means that, until you have approved the draft, you can always revert to the previous (production) version of the email: for this, simply delete the draft.

    -Greg

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