Can you put an email token in a Alert Flow Step? | Community
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November 21, 2017
Question

Can you put an email token in a Alert Flow Step?

  • November 21, 2017
  • 3 replies
  • 4822 views

Can you put an email token in a Alert Flow Step?

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3 replies

SanfordWhiteman
Level 10
November 21, 2017

Meaning a Velocity token?  Nope, sorry.

Chris_Saporito
Level 7
November 21, 2017

Which token are you wanting to use? Best thing to do in these situations is to test it out. It's pretty simple to do and you will know almost instantly if it worked. But yes, we use tokens in quite a few of our flowsteps for different things.

November 21, 2017

Hey Chris,

What I want to do is send a person who referred someone an email that their referree submitted a form? We have a custom email token for referral email. So I wondered if I put in the send other email in an alert step will the token populate.

SanfordWhiteman
Level 10
November 21, 2017

If by "email token" you mean Custom field of datatype Email then yes, you can use this as a {{lead.token}}.

("Email token" isn't the right term for it, though... too ambiguous as it sounds like "Email Script Token.")

Josh_Hill13
Level 10
November 21, 2017

You can only use a lead token with Send Alert in a triggered flow.

There are some threads on Referral methods.

November 21, 2017

Awesome thanks so much Josh!