Can you disable Salesforce notifications for transferred Contacts from Marketo? | Community
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mwongg
Level 1
March 13, 2024
Question

Can you disable Salesforce notifications for transferred Contacts from Marketo?

  • March 13, 2024
  • 2 replies
  • 1166 views

By default in our Salesforce org, the 'notify user' checkbox is unchecked when you go to reassign a Contact to another user, but when Contacts are reassigned via Marketo, users are being notified. 

 

Is there anywhere in the sync set up where we can disable these notifications? 

 

I can see that there is an option to uncheck the trigger email notification for Leads being assigned, but would this apply to Contacts as well? 

 

 

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2 replies

Zoe_Forman
Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
March 13, 2024

@mwongg Agree with @nicolemarcoe1 this should be a SFDC CRM support ticket or connect with your Salesforce Admin to resolve the settings.