Can you "CC" in an engagement program. | Community
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Casey_Muller2
Level 3
November 1, 2018
Solved

Can you "CC" in an engagement program.

  • November 1, 2018
  • 3 replies
  • 5438 views

In an engagement, is there a way to have 2 names show up in "from field" an email?

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Best answer by Paul_Johnson

Wonderful news! Now available!

Email CC - Marketo Docs - Product Documentation

3 replies

Adobe Employee
November 2, 2018

Hi Casey,

Unfortunately within Marketo there is no way to CC or BCC other email recipients.

Some suggestions can be found here: Marketo Nation

Thanks

Floyd

SanfordWhiteman
Level 10
November 2, 2018

No.

While the original SMTP standard does support multiple From: addresses, no modern mail client will send to 2 addresses in a reply.

You can (and should) create a list alias if you want replies to be distributed to multiple people. This gets handled on your mail server.

Paul_Johnson
Paul_JohnsonAccepted solution
Level 4
December 10, 2018
Adobe Employee
December 10, 2018

Exactly a month later from my reply and now we have a CC option.

Floyd

Casey_Muller2
Level 3
December 10, 2018

Yes!

This is great!

Casey Muller