Question
Can we trigger an email alert to the opportunity owner in SFDC?
We're trying to set up an email alert that triggers off of an active opportunity visiting our website.
The tricky part is, we want the email alert to go to the opportunity owner- and opportunity owner is not always the same as account owner in our SFDC instance.
We thought about creating an "opportunity owner email" token to be used in the "send alert" flow step, the problem is; in order for that to work in Marketo, the opportunity owner email address field would need to live in the contact table in SFDC and it doesn't seem like that's possible.
Has anyone ever set up an email alert that was sent to the opportunity owner email? Any ideas/suggestions would be very greatly appreciated.
The tricky part is, we want the email alert to go to the opportunity owner- and opportunity owner is not always the same as account owner in our SFDC instance.
We thought about creating an "opportunity owner email" token to be used in the "send alert" flow step, the problem is; in order for that to work in Marketo, the opportunity owner email address field would need to live in the contact table in SFDC and it doesn't seem like that's possible.
Has anyone ever set up an email alert that was sent to the opportunity owner email? Any ideas/suggestions would be very greatly appreciated.