Can we track clicks of the Friends? | Community
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Cecile_Maindron
Cecile_Maindron
Level 10
January 17, 2013
Solved

Can we track clicks of the Friends?

  • January 17, 2013
  • 5 replies
  • 1748 views
Hi,

I have a question related to the Forward to a Friend feature. If a lead has forwarded the email to a Friend and this friend clicks in the email.

Is the click recorded?
> If yes, is it added to the stats of the campaign?
> Or can I find info only if I create a smart list (as friend is not a member of the campaign)?

Cécile @ Talend
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Best answer by
The click is not recorded nor is the friend a campaign member.  You would have to create a smart list to find the list of leads who were forwarded the email.  I'm hoping to add an email performance report specific to capturing forwards .. hopefully soon!

5 replies

Amber_Hobson
Amber_Hobson
Level 8
January 25, 2013
Subscribing...I'm curious on this as well. I found where I can run a list to see who forwarded the email and also one to see who received that email. However, I don't know if it will automatically add these members to my campaign and change their status as needed.
A
Anonymous
Accepted solution
January 29, 2013
The click is not recorded nor is the friend a campaign member.  You would have to create a smart list to find the list of leads who were forwarded the email.  I'm hoping to add an email performance report specific to capturing forwards .. hopefully soon!
Amber_Hobson
Amber_Hobson
Level 8
January 29, 2013
That report would be great. Is there an idea we can vote on to try to help get it pushed through?
A
Anonymous
January 29, 2013
Regarding the fact that the friend does not become a campaign member... Can a flow be created to add friends to the campaign?
A
Anonymous
January 30, 2013
This is not possible, but if you use a Program, the lead automatically gets added to the program.
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