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A
Anonymous
October 7, 2013
Question

Can we remove members from an engagement stream ?

  • October 7, 2013
  • 1 reply
  • 768 views
Hello,

We have an Engagement Program running in which we are sending out emails to people in Life Sciences Industry. 
Now, we want to send out the emails to only  people in " Pharma " instead of the whole Life Sciences Industry.
Is there a way I can do that in Engagement Program/Stream ?

Thanks,

Swati
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1 reply

N
Nicole_Mossinge
Level 7
October 7, 2013
I would rather create a separate stream for the different audience.

I'm not sure which version of Marketo you have - if you have Spark or Standard, you'll have to build a separate Engagement Program; if you have Select, you can just add a stream to the existing program.

If you remove leads from an Engagement Program, you lose all reporting related to those leads in the Engagement Program. Basically, it's as if they had never been nurtured.

However, if you PAUSE them (use Flow Step to change Cadence to PAUSE), then they will continue to be members of the Engagement Program, and your stats will stay intact.
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