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September 29, 2016
Question

Can't send sample emails. Update problems?

  • September 29, 2016
  • 2 replies
  • 940 views

Wondering if anybody else has been having issues this week sending out sample emails. We've been having issues since Tuesday as far as we can tell, and it seems to coincide with the recent update. Does anybody know what's going on?

Thanks!

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2 replies

Josh_Hill13
Level 10
September 29, 2016

Did you ask Support?

I usually have issues when the email itself is broken, however, I have had problems when the SMTP is routed incorrectly.

September 29, 2016

Not a Marketo problem. The problem is on our end due to some security upgrades/changes our IT dept. made. Found this out via Marketo support.