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February 13, 2015
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Can't see the option for Segmentation

  • February 13, 2015
  • 3 replies
  • 1497 views
Would there be a reason I can't seem to see the option to create a new Segmentation in the Lead Database? Is it a feature you need to activate or should it be in the program automatically?
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Best answer by alex.stanton

Check the edition - if it is Spark you might not have access to it.

3 replies

Josh_Hill13
Level 10
February 13, 2015
  • you may not have access to it. Check your user permissions.
  • you may be at the max of 20 segmentations.
Once it is created, your segmentation will appear as a filter in the smart lists.
February 16, 2015
I have Full Access to Marketo, and there is 0 segmentations set up in the Lead Databases. Should I open a ticket?
August 19, 2015

I'm having the same issue.

alex.stantonAccepted solution
Level 7
August 20, 2015

Check the edition - if it is Spark you might not have access to it.