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January 17, 2013
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Can't access Marketo Sales Insight app on Salesforce

  • January 17, 2013
  • 4 replies
  • 1260 views
I downloaded the Marketo Sales Insight app for Salesforce, but it's prompting me to enter a password and when I enter my SFDC password, it doesn't work. 


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Best answer by
Hi Kelly,

I believe the password is unique to this tool, and can be provided to you by your Marketo enablement manager, at least according to this article: https://community.marketo.com/MarketoArticle?id=kA050000000Kyw9&src=

4 replies

Accepted solution
January 17, 2013
Hi Kelly,

I believe the password is unique to this tool, and can be provided to you by your Marketo enablement manager, at least according to this article: https://community.marketo.com/MarketoArticle?id=kA050000000Kyw9&src=
January 17, 2013

Thanks! What's a Marketo Enablement Manager? I'm an admin, but I'm not familiar with that role.
January 17, 2013
Your enablement manager should actually be the person who works AT Marketo who helped you/your team with your initial set up of Marketo/Marketo Sales Insight. If it's been awhile since your original set up, you can always just submit a case and they can probably get you the password you need.

In the past it was a general password that everyone used, but I can't recall if that changed or not, so Marketo Support is your best bet. Hope this helps!
January 17, 2013
Thanks Jeff!