Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used? | Community
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A
Anonymous
February 21, 2013
Solved

Can Marketo tell me what email programs or webmail service my subscribers are using? Also is there information on what device they used?

  • February 21, 2013
  • 6 replies
  • 1751 views
Trying to figure out what email platforms and devices our subscribers are using. (ie desktop vs tablet vs mobile) (ie outlook vs thunderbird vs gmail)
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No, its not a feature native to Marketo. You can try appending your links with tracking parameters and utilizing google analytics to drilldown in the audience coming via email by browser/device. Also return path has a campaign monitor tool that tracks device/browser. Hope it helps.

6 replies

A
Anonymous
February 21, 2013
I would love to know this too!
A
Anonymous
Accepted solution
February 21, 2013
No, its not a feature native to Marketo. You can try appending your links with tracking parameters and utilizing google analytics to drilldown in the audience coming via email by browser/device. Also return path has a campaign monitor tool that tracks device/browser. Hope it helps.
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    Anonymous
    February 21, 2013
    I do wish Marketo would start offering through the software. Maybe somone in Marketo will see this and add it in...
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    Anonymous
    February 21, 2013
    Russel - maybe log this as an idea and we can all like it? Try and get as many as possible.

    Tyler's way sounds good but a bit to technical for me :-)
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    Anonymous
    February 21, 2013
    I posted in ne ideas.
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    Anonymous
    May 28, 2014
    This was over a year ago so I'm hoping there's been progress. I'd love to find a report on this too. Any luck in 2014?
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