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Mahurrinah_Sims
Mahurrinah_Sims
Level 2
February 12, 2018
Question

Can I report on users who received error when trying to complete a form?

  • February 12, 2018
  • 1 reply
  • 952 views

Hello,

I'm wondering if Marketo recognizes users who received a form error.

Am I able to segment these users?

-Mahu

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
February 12, 2018

A validation error, or a network error?

If a session is already associated with a known lead, you can (via custom JS) log the fact they failed validation to Marketo.

If the session is anonymous and/or there's a network error, by definition you can't log these to Marketo, though in theory you could log to another analytics service such as GA, Looker, et al.

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