Can I have more than one gotowebinar accounts synced to marketo? | Community
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A
Anonymous
July 17, 2015
Question

Can I have more than one gotowebinar accounts synced to marketo?

  • July 17, 2015
  • 4 replies
  • 2118 views

Looking to roll out gotowebinar accounts to different regions - wondering if anyone in the community has run into any issues having multiple G2W accounts (multiple installed services) synced to one Marketo instance.

Thanks!

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4 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
July 17, 2015

Hey Grant,

There shouldn't be any issues here.  You just need to create a new launchpoint service for each account: Add GoToWebinar as a LaunchPoint Service - Marketo Docs - Product Docs

Josh_Hill13
Josh_Hill13
Level 10
July 17, 2015

Yes. Just go to Admin > Launchpoint and login with each account you want connected.

The user will have to select the Account and Webinar when they set it up in the Program.

A
Anonymous
September 18, 2015

Yup, have tried this before and and it worked fine adding a 2nd account as a launchpoint.

A
Anonymous
October 6, 2015

It's not working for me. We currently have 2 separate GTW accounts. One is signed in fine. When I attempt to create a new service in LaunchPoint it gets to the login prompt. I login and it flips to a screen that gives me this:

Code = {924c5b7j7j7j0c}

Access Token = {jDmkCV9dVjtEfgn1OASASmbmblah}

Refresh Token = {Nxnh3ak34ENfW6lyAZemrD1klQwcblah}

Organizer Key = {6207747362523399999}

I attempt to create and get an error every time. Any ideas?

A
Anonymous
October 6, 2015

Scratch that ... Figured out the glitch.  For some reason the login would default over to another Instance I was logged into. Logged out of every instance except the one I need it on and it work. For as annoying that was, I'm happy the fix was ridiculously easy. ; )

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