Can I add an email to the flow of an outbound in progress? | Community
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S
Steph_Anderson
Level 4
October 29, 2018
Question

Can I add an email to the flow of an outbound in progress?

  • October 29, 2018
  • 1 reply
  • 1861 views

I have a campaign running where members are currently in a wait step. I would like to add a new "send email" step after that wait step to send a timely email, and then continue on with the original flow.

Is this possible, or do I have to remove everyone from the flow and create a new outbound with the new email and all remaining steps?

Thanks!

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1 reply

Kevin_McMahon1
Kevin_McMahon1
Level 4
October 29, 2018

Hey Steph,

As long as everyone is still in the wait step and you add the Send Email flow step after the wait step, then they will receive the email once the wait step is over. No need to remove everyone.

    S
    Steph_AndersonAuthor
    Level 4
    October 29, 2018

    Awesome, I was hopeful that was the case! Thanks!

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