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Robin_Tam_-_Dem
Level 1
August 6, 2019
Question

can a member be paused due to communication limits

  • August 6, 2019
  • 1 reply
  • 1656 views

Can a member be paused in a nurture campaign due to communication limits set, if they didn't meet the filter criteria of the nurture? 

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1 reply

Frank_Breen2
Level 8
August 12, 2019

If a person has hit their daily or weekly communications limits, then Marketo will not send them the nurture email on that day, I wouldn't state that the person is on 'pause', it's just Marketo being smart and not over communicating with them, whenever the next cadence is, they should get the email then.