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A
Anonymous
January 28, 2015
Question

Campaign won't run

  • January 28, 2015
  • 3 replies
  • 967 views
I have a campaign all approved to run (to begin 5am this morning) however it is still saying...waiting to run??? any ideas??
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
January 28, 2015

How many people qualified for this run? Is it a complex smart list?
 

Check the Campaign Queue at the top of marketing activities as well. Then  you might ask Support.

Adam_Vavrek1
Adam_Vavrek1
Level 8
January 28, 2015
DId you try logging out then logging back in? Or Refresh? Does your campaign have any errors associated with it? Perhaps a screenshot of the Schedule or Setup tab will help us troubleshoot.
A
Anonymous
January 28, 2015
I had something similar happen a few months ago and had to clear my cache and history and then support had to do something on their side to make it run. Basically it got hung up.
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