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A
Anonymous
July 22, 2014
Solved

Campaign Request "trigger needed error"

  • July 22, 2014
  • 6 replies
  • 1683 views

Hi,

I'm trying to run a Campaign request through the API.  As documented in the instructions I set:


campaign is requested ->web service API(see screen below)

i.imgur.com/nmRjqV3.png



I am still getting the following when I run a campaign request:

{"requestId":"174d#1475e3f5943","success":false,"errors":[{"code":"1003","message":"Trigger campaign needs to have a 'Campaign Requested' trigger"}

If I were to run a query on this campaign, I get the following result returned:
 

array(3) {
  ["requestId"]=>
  string(16) "23a7#1475e3f55aa"
  ["result"]=>
  array(1) {
    [0]=>
    array(8) {
      ["id"]=>
      int(2282)
      ["name"]=>
      string(22) "EB-CC0739 Portland, OR"
      ["type"]=>
      string(7) "trigger"
      ["programName"]=>
      string(22) "EM-CC0739 Portland, OR"
      ["workspaceName"]=>
      string(7) "Default"
      ["createdAt"]=>
      string(24) "2014-01-21T18:44:46+0000"
      ["updatedAt"]=>
      string(24) "2014-07-22T00:10:42+0000"
      ["active"]=>
      bool(false)
    }
  }
  ["success"]=>
  bool(true)
}



Any ideas?  I'm still a bit new to Marketo so maybe I'm missing a step or overlooking something?

Thanks and please let me know if you need more info.

Dan
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Best answer by Kenny_Elkington
Ah I see now.  You need to activate the campaign before it can be requested via the API.  You can see in the get campaign response: ["active"] =  bool(false)  You'll need to go to the campaign in MLM and then go to schedule and activate the campaign.  Once you've done so, you can request this campaign.

6 replies

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
July 22, 2014
Hey Daniel,

Are you using /rest/v1/campaigns/2282/trigger.json as your URI?  If you could possibly provide a copy of the request that would be useful as well.
A
Anonymous
July 22, 2014

Hi Kenny,

This is the request that I am using:

rest/v1/campaigns/2282/trigger.json?access_token=******

Thanks,
 

Dan

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe EmployeeAccepted solution
Adobe Employee
July 22, 2014
Ah I see now.  You need to activate the campaign before it can be requested via the API.  You can see in the get campaign response: ["active"] =  bool(false)  You'll need to go to the campaign in MLM and then go to schedule and activate the campaign.  Once you've done so, you can request this campaign.
A
Anonymous
July 22, 2014

Hi Kenny,

Thanks for your reply.  I seem to be getting closer.  However, now I am getting a different error returned:

{"requestId":"f2ed#1475f1ecf8f","success":false,"errors":[{"code":"611","message":"System error"}]}

Any ideas?

Thanks,
 

Dan
 

Kenny_Elkington
Adobe Employee
Kenny_ElkingtonAdobe Employee
Adobe Employee
July 22, 2014
Hey Dan,

That's an unhandled error, I would need to see the full request in order to help diagnose that.
A
Anonymous
July 22, 2014

Kenny,

Nevermind.  I'm not thinking today.  I was trying to add a lead that doesn't exist in our database.  I got it.

Thanks so much for your help!
 

Dan

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