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June 22, 2018
Question

Calling a {{lead.token}} within a {{my.token}} for an email

  • June 22, 2018
  • 3 replies
  • 3697 views

Hello everyone!

Has anyone successfully built a {{my.token}} which calls in a {{lead.token}}? I'm attempting to call in a User ID into a link within a {{my.token}}, and though I know this isn't technically supported, Sanford mentioned it's possible in this thread: Token in a Token?.

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3 replies

Grégoire_Miche2
Level 10
June 22, 2018

Hi Paul,

this is simply not possible, unfortunately

read this

-Greg

SanfordWhiteman
Level 10
June 22, 2018

Is this for use inside email content or outside?

In an email you can use a Velocity {{my.token}} which of course has access to lead fields.

June 25, 2018

Using a token, I'm attempting to call in the email body based on the user's language, but neither the {{lead.user ID}} or the {{lead.First Name}} are populating for me. Is there something I'm missing with this approach? I do have another token which pulls in the {{lead.First Name}} to create a {{my.Clean First Name}} and that one does work.

SanfordWhiteman
Level 10
June 25, 2018

Since you haven't posted your Velocity code, I can't really tell -- but you need to make sure the fields are checked off the right-hand side of Script Editor.

Sant_Singh_Rath
Adobe Champion
Adobe Champion
June 23, 2018

I think nested token functionality is not available yet. It's only calendar token which support other token inside. 

~ Sant Singh Rathaur
Dan_Stevens_
Level 10
June 23, 2018

As Sandy mentions, you can use lead tokens within email script tokens and therefore use this nested token approach in an email.