Calendar Files

I created them at the Program level. Good to know that only the description area supports tokens. 

I do not see an issue with tokens created at the program level.  Do you have a support ticket?

I'm not a Support Contact and tried to email it in but it's been kicked back...I'll try to get it logged today.

@Jason - did you send yourself a real email to see if they resolved or was it just through send test?

I just created an email and added the {{my.Save the Date}} token.  The token has the HTML statement below in the Hyperlink Text field of the Edit Calendar File dialog box of the Save the Date My Token. 

<img src="http://ww2.conductor.com/rs/conductor2/images/Add%2520Button.png" alt="Add to Calendar" />

In the sent email, the button displays beautifully and the link is decorated with the Marketo tracking code, but when I click the button a web page is opened at the URL (http://na-f.marketo.com/rs/conductor2/60/Conductor) with a 404 error and no ICS file is downloaded.  The URL looks incomplete.  I also tried this with "Save the Date" in the Hypertext Link field, and the link still displays a web page with a 404 error.

Any idea what is causing this?

Whew, I am glad I am not the only one experiencing these problems. If I click on the calendar link it leads me to an unfound webpage, and when I try to clone I get an error.

Cloning issue has been identified and is being fixed.  We hope to push the patch tonight.  

@Elliot - can you give support a call so they can document the steps you are taking?  I am not able to reproduce this issue on my end but will keep trying.

Cheryl, I submitted a ticket and the response was that my issue is part of a larger problem that your engineers are currently working on.

My campaign manager says she tested it and that the cloning issue was not yet resolved.

Cheryl - my emails include a link (text) and an icon (graphic). This is an engagement tactic, we believe these types of links should be both visual & text based. Under the current setup I'd need one Calendar file for each type. The likelihood that errors occur between two nearly identical files is much higher than only a single one. I'd consider this choice to make the link text/image embedded into this widget very seriously. I don't think it provides best service yet.

Here is my problem that I'm getting with the way the you are adding text for the calendar email. My characters are all messed up causing me to not be able to copy/paste my reg confirmation into the calendar box. An example of what I would get is below.

Here is some important information you will need to attend the live webinar:
·         Click here to join the webinar on Thursday, March 28 at 2 p.m. ET: {{member.webinar url}}
·         Important: Be sure to check which time zone you’re in so you don’t miss out on valuable information.
·         You will be connected to audio using your computer’s microphone and speakers (VoIP).  A headset is recommended, but you will not need a microphone.
·         If you prefer, you can select “Use Telephoneâ€� after joining the webinar: 

Is this a bug that is known and I have to work around just not including any " or ' in my email?