Skip to main content
September 9, 2015
Question

Bug in the new email program

  • September 9, 2015
  • 1 reply
  • 3538 views

Hi,

We are trying to test a few emails under an email program. However we cannot locate the specific email when we type it in the batch campaign.

Has anyone else experience this or know of a bug that is causing this to happen?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Justin_Cooperm2
Level 10
September 9, 2015

Are you trying to do A/B testing within an Email Program or are you simply trying to send an email through a batch campaign? If just sending from a batch campaign, the only requirement is that the email is approved and in the same workspace.

September 9, 2015

Simply trying to send an email which has been approved in a batch campaign.

Justin_Cooperm2
Level 10
September 9, 2015

If you don't see the email you're looking for in the dropdown, please file a ticket with support. That is not expected behavior.