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PhilipAc1
Level 1
May 18, 2023
Question

Bot Activity

  • May 18, 2023
  • 1 reply
  • 4026 views

I have added bot links to the email and the flow to remove the bot clicks, but he is still performing in that flow step. Can you suggest?

 

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1 reply

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 18, 2023

Need more details here. To be clear, a link can't be a bot link, but a click activity on it can be from a bot/email scanner.

 

@philipac1 wrote:

I have added bot links to the email and the flow to remove the bot clicks, but he is still performing in that flow step. Can you suggest?

 

How are you determining whether it's a bot or not? Also, do you mean a spam person record instead?

 

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