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March 18, 2014
Question

Blocked Leads showing as "N/A"

  • March 18, 2014
  • 1 reply
  • 1466 views
I'm receiving an error within Marketo, where a Status list is showing "N/A" as leads being blocked. I know for a fact that is incorrect, as I put a filter on that I know to equate to blocked leads (Unsubscribe = false), and there are people within the results tab that are showing as Unsubscribe = true. I've also checked the smart logic and everything is in order.

Is there a reason the system would show "N/A" for blocked leads, and is it a haulting point on mailing users? Or am I cleared to continue to send mails?

Please let me know the potential cause and if I can still push out marketing materials.

Thank you,
Monica
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1 reply

Josh_Hill13
Level 10
March 18, 2014
Yes, the system was unable to complete the count, usually due to complexity of the smart list. Try again?

You prob can still Run the campaign, but I usually don't because it didn't confirm the count.