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A
Anonymous
July 1, 2015
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Block leads from being deleted?

  • July 1, 2015
  • 2 replies
  • 1057 views

Hi

Is there a way to prevent a specific lead that I always need to be in the lead database from being deleted? Changing rights won't work.

Thanks,
Paul

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Best answer by Elliott_Lowe1

If the leads are being deleted in SFDC, the corresponding lead in Marketo will not be deleted unless you set up a smart campaign with the Lead is Deleted from SFDC trigger and runs the Delete Lead flow action.  In this case, you can add a filter to prevent a lead or group of leads in a list for example from being deleted by the smart campaign.  However, if leads are deleted via a single flow action, there is no way to prevent that other than restricting a user's permissions to not allow deletion. 

2 replies

Elliott_Lowe1
Elliott_Lowe1Accepted solution
Level 7
July 1, 2015

If the leads are being deleted in SFDC, the corresponding lead in Marketo will not be deleted unless you set up a smart campaign with the Lead is Deleted from SFDC trigger and runs the Delete Lead flow action.  In this case, you can add a filter to prevent a lead or group of leads in a list for example from being deleted by the smart campaign.  However, if leads are deleted via a single flow action, there is no way to prevent that other than restricting a user's permissions to not allow deletion. 

A
Anonymous
July 1, 2015

Welcome to the Nation!! FYI. I moved your post to the Products and Support​ space

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