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Katie_DenHollan
Level 3
June 17, 2015
Question

Block Field Updates Only When Field Has a Value

  • June 17, 2015
  • 1 reply
  • 4210 views

If I block field updates from form fillouts for a specific field, but a new lead fills out the form, will it still capture that information and sync it to Salesforce? Basically, I want a particular field (Address) to fill in if it is empty or a new lead, but not overwrite data that already exists in that field.

I can't find any information on how Block Field Updates works, so any info is appreciated.

Thanks!

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1 reply

Valerie_Armstro
Valerie_Armstro
Level 9
June 17, 2015

Yes - if there was no value previously for that field, it will populate with whatever is entered into the form.

More info here - Block Updates to a Field - Marketo Docs - Product Docs

    A
    Anonymous
    September 7, 2015

    Does this work for checkbox type fields as well? For example, if the field is not checked, does that count as 'blank', and therefore blocking field updates will only allow people to check the box (and not uncheck it?)

    Thanks so much,

      Dan_Stevens_
      Dan_Stevens_
      Level 10
      November 3, 2015

      Block field updates does not work for boolean checkboxes since an unchecked value has a value of "False".  IMO, if the field has never been checked, the value should be NULL; and therefore block field updates should only come into play if that checkbox is checked (value of "true").  So currently there is no way to block field updates on boolean fields.

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