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A
Anonymous
March 14, 2013
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Big Email Delay

  • March 14, 2013
  • 12 replies
  • 2755 views
Has anyone had an issue with no emails sending from a <40K campaign? Generally, we'll see a few get hung up, but our entire list has not received an e-mail almost 30 minutes after pressing send.

Thanks!
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There is a P1 alert on this in the Marketo Community https://community.marketo.com/Marketo_News_Detail?id=a5P50000000Cb6FEAS

12 replies

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A
Anonymous
May 31, 2013
We had a 6 hour delay in sales emails being delivered starting around 1:30 pm ET on 5/20, and I opened a support case.  The next day I reported that they had finally been delivered and tech support responded "We had cleared up some issues with our email servers very recently, and I imagine it was related to that. "

We haven't seen any noticeable delays since then.
A
Anonymous
July 23, 2013
I am experiencing a delay in getting test emails to my Outlook Inbox, both direct tests and through a test campaign. This happens randomly, usually in the afternoon, I'm on the East Coast. This is very inconvenient, especially when you have a boss that needs instant gratification for everything. I can't send out emails without testing them, and when tests don't go through, it makes it look like I'm not doing my job.
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