Best way to track source of lead through to conversion point | Community
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September 27, 2017
Question

Best way to track source of lead through to conversion point

  • September 27, 2017
  • 1 reply
  • 1533 views

Bit of an age old question, but does anyone track the original source of a lead through to conversion? I am thinking this has to be done via Google Analytics. We can't see from the original source fields in Marketo, whether someone has come from a PPC campaign, an organic search, etc. Is the only way to do this by using UTM parameters to actually track it back to an individual? Marketo doesn't go down to that finer detail. I'm sure someone must have tried to do something similar. I don't know much about the analytics connector with Marketo...

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1 reply

SydneyMulligan
Level 7
September 27, 2017

Hey Carly! Short answer - both are correct! Here's a a guide for how to use UTM parameters in Marketo to track original lead source all the way through conversion - Marketo Lead Source Guide 

Josh_Hill13
Level 10
September 27, 2017

UTMs will help here, but you really need an Offer-Channel system that can track each touch and provide attribution. It's possible to get Programs/RCE to do most of this. Bizible or a custom solution will be more complete.