Best Practice for the length of email subject lines? | Community
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A
Anonymous
February 25, 2014
Solved

Best Practice for the length of email subject lines?

  • February 25, 2014
  • 4 replies
  • 5525 views
I like positive directions in an email subject line like "Top 5 Reasons to Upgrade to XYZ" and "Take Advantage of the New XYZ".  But some of my colleague want to shorten to only 3 words b/c they are concerned that leads can't read the entire subject without opening the email.

While I don't want the subject line to be too long, I want it catchy.  So, what's too long?
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Best answer by
Hi Angie -

I think the days of "your subject line can't be longer the X characters" are over, but you still want to convey your message in a way that is easily digestable.

Check out the reports from Mailer Mailer (http://www.mailermailer.com/resources/metrics/index.rwp) they've got some interesting results in their report.

From their report: subject lines with only 4 to 15 characters achieved the highest open rate of 15.8% during 2012. Longer subject lines resulted in lower open rates, with a very slight correlation between length and open rate.

Hope that helps!
-Sierra

4 replies

A
Anonymous
Accepted solution
February 25, 2014
Hi Angie -

I think the days of "your subject line can't be longer the X characters" are over, but you still want to convey your message in a way that is easily digestable.

Check out the reports from Mailer Mailer (http://www.mailermailer.com/resources/metrics/index.rwp) they've got some interesting results in their report.

From their report: subject lines with only 4 to 15 characters achieved the highest open rate of 15.8% during 2012. Longer subject lines resulted in lower open rates, with a very slight correlation between length and open rate.

Hope that helps!
-Sierra
Josh_Hill13
Josh_Hill13
Level 10
February 25, 2014
There are also reports from Return Path and Mailchimp and others if you google them. HubSpot may also have some data.
Michelle_Tizian
Michelle_Tizian
Level 10
February 25, 2014
For me when I'm provided with a long subject line for an email, I A/B test it and put the main key words in the shorter subject line.  From what I've seen the shorter catchy subject lines do better for us, but I've tested this from different regions.
A
Anonymous
February 26, 2014
I caution against relling on last year's subject line experiments and best practice claims. Today, more than 50% of emails are opened first on mobile devices. In iOS your email is summarized into:

17 characters for the "from" name
25 characters for the subject line
60 characters of the email (this is the first 60 characters, so if you have Marketo's "view as web page" that's what you get. 

Android is slightly different...don't remember the details off hand.

The tests I've done confirm that subject line length should be as long as it needs to be to get the recipient to read on. I've never written and have seen few 25 character subject lines that are effective. If you can do it, go for it.

At the same time, you better make the most of those 102 characters. Reasonable goals in 2014 are 1) get your email opened, or at least 2) don't result in having your message trashed. Getting clicks are also nice, but then you have to think mobile landing pages....

BILL
 



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