Question
Best method for resending perhaps restarting a program/email blast
Hi everyone,
I am just starting out with Marketo and was given a small assignment to send out an email to some specific segments of our client base. Being I was on day two of using the software, I missed an option on a manual A/B test I set up in the project. Essentially insteading of Sending the B version of the email, it was set to "take no Action", so half my group missed out.
Is the best way to correct this error to clone the program, fix the error, and schedule another run? I feel this will send some people the email twice. So I was thinking of adding the Filter - Was not Sent - and picking the primar email. Would that fix the problem enough to re run the campaign?
Thanks!
I am just starting out with Marketo and was given a small assignment to send out an email to some specific segments of our client base. Being I was on day two of using the software, I missed an option on a manual A/B test I set up in the project. Essentially insteading of Sending the B version of the email, it was set to "take no Action", so half my group missed out.
Is the best way to correct this error to clone the program, fix the error, and schedule another run? I feel this will send some people the email twice. So I was thinking of adding the Filter - Was not Sent - and picking the primar email. Would that fix the problem enough to re run the campaign?
Thanks!