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Micaela_Wright
Micaela_Wright
Level 2
November 27, 2018
Question

Batch send processing slowly

  • November 27, 2018
  • 1 reply
  • 1397 views

Hi everyone.

We had a large Cyber Monday send this morning to about ~4.2 million. It send to a static list and we did head start overnight. Started at 6 am and its still not done delivering. Is this normal for this volume?

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1 reply

F
Adobe Employee
falvaresAdobe Employee
Adobe Employee
November 27, 2018

Hi Micaela,

I would not be surprised, that is a huge volume to go through. Also important thing to note, Marketo may have sent the emails, but Marketo does not flag it as delivered until the recipient servers accept the emails or considers it as a soft/hard bounce.

However, I would definitely log a Marketo support ticket and ask them to check into your instance to see if there is any abnormality.

Thanks

Floyd

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