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February 10, 2015
Question

Auto-response emails to those whom visited out companies site

  • February 10, 2015
  • 3 replies
  • 961 views
Hi, 

Is there a way for a new lead that visted our website recive an auto-response from marketo with info about our services they looked at?
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3 replies

Level 9
February 10, 2015
Hi Paul,

You would need for that lead to fill out a form and become "known". If it's a known lead you can definitely set up triggered smart campaigns off of certain actions to send emails. Unfortunately new or anonymous leads we wouldn't have enough info to send to.

Kim
Josh_Hill13
Level 10
February 10, 2015
Be careful with how you set that up because leads may be super annoyed if you do this wrong.
February 10, 2015
To Josh's point, definitely apply constraints to your email campaign such that an individual lead won't trigger a specific email more than once, or more than once per a decent length of time