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A
Anonymous
August 5, 2015
Question

Auto lead reassignment

  • August 5, 2015
  • 1 reply
  • 913 views

Hello Community,

I'm currently experiencing an issue with a flow step, Sync Lead to SFDC: Use Auto-Assignment Rules. The leads are currently owned in SFDC by a queue and tested my lead record. However, I'm not rerouting based a smart campaign that should route me. I believe once my lead score reaches or surpasses a point threshold and my lead status is Open for example, I should be rerouted. Could this be an issue solely on SFDC since MKTO will only follow what the lead assignment rules are in SFDC?

Thanks!

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1 reply

A
Anonymous
August 11, 2015

Hi there,

You'll get a bigger audience if you post this in our Products and Support area! Feel free to move it by clicking 'move' on the right side of this post.

Community Help is for questions about Community and of course where you can provide us feedback on the Community experience! Products & Support is for Marketo 'how to' questions and has a bigger following.

Thanks,

Liz

A
Anonymous
August 11, 2015

Thanks, Liz. Just moved it over

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