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aafridi
Level 2
May 4, 2021
Solved

Assigning unique survey links to each unique email recipient in an email campaign

  • May 4, 2021
  • 2 replies
  • 5577 views

Hi,
We are working on a survey email for which I have to assign unique links to each unique email address. I have around 60,000 unique links to be assigned to a similar number of audience from a larger list. Do I have to download the entire list in excel, add each unique list to each email and then upload it, and then assign tokens? It seems to be a very time consuming exercise; is there any other way how I can assign unique links to unique emails.

I have also gone through a few support links but these dont answer my full concern. Here are the links that I found nation.marketo.com/t5/product-discussions/unique-urls-in-emails/m-p/65943, https://nation.marketo.com/t5/product-discussions/customer-survey-pulling-unique-links-into-email-list/m-p/161318/highlight/true#M113464, https://nation.marketo.com/t5/product-discussions/how-to-associate-1-unique-link-per-1-unique-email-address-in/td-p/211929
I am a bit new in marketo so I would request if full details are shared.
Thanks in advance for all the help.

Best answer by SanfordWhiteman

Well... you don't need to "assign" tokens. A {{lead.token}} will be available for your custom field as soon as you create it in Field Management.

 

If you have the unique values in a CSV, you could use a webhook to pull a value off the list onto the lead record and store a pointer to the last position in the list. However, this is a task for a developer, largely b/c of the need to store a pointer. In the absence of a developer, exporting and reimporting the list is going to be the only method available. What do you mean by "hectic"?

2 replies

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
May 4, 2021

Well... you don't need to "assign" tokens. A {{lead.token}} will be available for your custom field as soon as you create it in Field Management.

 

If you have the unique values in a CSV, you could use a webhook to pull a value off the list onto the lead record and store a pointer to the last position in the list. However, this is a task for a developer, largely b/c of the need to store a pointer. In the absence of a developer, exporting and reimporting the list is going to be the only method available. What do you mean by "hectic"?

    A
    aafridiAuthor
    Level 2
    May 5, 2021

    Thanks for sharing the details. For using the webhook option, if possible, could you share any resource link that I can relate to?  

    P
    PeterRy2
    Level 2
    May 5, 2021

    As Sanford mentions, if you simply have one unique link per contact at any given time - you should be fine just uploading this as CSV once. First, you will need to add a new field in your Marketo instance in Field Management (requires admin access). Your CSV would  just contain the two columns (email address and the survey link). It doesn't matter which program you upload the list to - the value from the survey field will be available in any program you need it. See the doc: https://docs.marketo.com/display/public/DOCS/Import+a+List+of+People

     

    If you really want to go the webhook way - then check out FlowBoost 😉

      Michael_Florin-2
      Michael_Florin-2
      Level 10
      May 5, 2021

      What's your survey tool? If it is Qualtrics, the unique survey link association with the Marketo database happens there. And I suppose the same could be true for any survey tool. Have you checked the integration capabilities in your tool?

        A
        aafridiAuthor
        Level 2
        May 5, 2021

        Thanks for the response. We are using Dooblo for the survey.  I looked through their platform but couldn't find any resource related to its integration to marketo. 

        SanfordWhiteman
        SanfordWhiteman
        Level 10
        May 6, 2021
        I looked through their platform but couldn't find any resource related to its integration to marketo. 

        We're probably all lucky they didn't try to build one! The "integrations" I could see with Google Sheets et al. were really clunky.

         

        They do have a REST API, but it didn't look like there was a method to generate Survey Links, or even just fetch existing Survey Links. So ultimately you'd have to start with an exported file.

         

        On the other hand, again just grazing over their docs, it appears that you're going to have a specific Survey Link for each email. So if you were to use a webhook type of connection, you wouldn't have to "pull the next link off the stack, whatever it is" but rather "pull the specific link for this lead's email address". As such, you wouldn't need to maintain a pointer to the last link. You could do this with a Google Sheet and a webhook that does a quick lookup in the sheet.

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