Are the Email Performance Reports Not Working? | Community

Mike_Mastropaol

Level 3

Question

Are the Email Performance Reports Not Working?

Forum|Forum|6 years ago
August 27, 2019
5 replies
4651 views

Email Performance Reports Not Working:

Anyone else finding as of today their Email Performance Reports show "no data found"? I sent two separate campaigns today. The Email Performance Reports for both only say "no data found". The Dashboard view for both campaigns also shows no information.

The Email Link Performance Report shows data and Smart Lists showing the email was delivered confirm the emails went out.

I didn't see any Marketo notifications regarding this. Checking if this is a known issue or if I need to submit a ticket.

Thanks.

Marketo

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Mike_MastropaolAuthor

Level 3

Just received an email from Marketo Support that this is an issue they're working on.

FYI If anyone else is having this issue.

Alyssa_Sarmient

Level 1

Good to know, thank you! I was about to submit a ticket myself.

Level 2

Having the same issue - wasn't able to pull up reports for both the campaign I launched today. Any idea when this will be resolved?

Level 1

Thank goodness! I was panicking a bit.

Level 5

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Marketo Status - Email Dashboard and Reporting Issue