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A
Anonymous
September 29, 2015
Question

API Log Location

  • September 29, 2015
  • 1 reply
  • 4477 views

I am currently working on a Ruby on Rails integration and am getting a "System Error" response.  That is all the detail I have on it and would love to know if there is somewhere I can see the logs for the API calls.

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1 reply

J
Adobe Employee
JohnCl9Adobe Employee
Adobe Employee
September 29, 2015

Hi Jason,

There isn't currently a log in Marketo.

What call is it you're trying to work with?  Also, are you able to make a very basic authentication call?

John

A
Anonymous
September 29, 2015

I am authenticating fine, I am retrieving a folder by name and I am trying to create and email template.

I am using a forked copy of this gem (raszi/mrkt · GitHub ) with the additional code I have added for reading the folder object (Get Folder by Name » Marketo Developers ) and creating the email template (Create Email Template » Marketo Developers ).

I have confirmed the inputs to be what I assume to be accurate, and the request is multipart, but the exception I am getting back is #<Mrkt::Errors::System: System error> which is outline in the documents as "Any other unhandled exception", which obviously does me no good to sort out the issue.

I have a API user created with Read/Write Assets enabled, and am starting to think I may need more?

J
Adobe Employee
JohnCl9Adobe Employee
Adobe Employee
September 29, 2015

Hmmm, this is above my head.  Kenny Elkington​, any thoughts here?

John

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