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May 6, 2014
Question

API - Disconnects During Import

  • May 6, 2014
  • 2 replies
  • 637 views
While importing a list of users, I get an authentication error after 144. It seems the connection was dropped. How do I get arround this. Lists can be of any size.

I have been adding users 2 by 2 during tests, so this is not a bad login issue

Exception in component tMarketoOutput_1
AxisFault
 faultCode: {http://schemas.xmlsoap.org/soap/envelope/}Client
 faultSubcode:
 faultString: 20014 - Authentication failed
 faultActor:
 faultNode:
 faultDetail:
    {http://www.marketo.com/mktows/}serviceException:<name>mktServiceException</name><message>Authentication failed (20014)</message><code>20014</code>

20014 - Authentication failed
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2 replies

May 6, 2014
Should I be using syncMultipleLeads? I was under the impression this was to sync multiple leads with the same info, rather than multiple lead info at a time
June 18, 2014
Yes. The beset practice is to use syncMultipleLeads for this use case.