Anyone know how to refresh/erase email suspended clause?

Forum|Forum|11 years ago
October 8, 2014
2 replies
921 views

I have a few workflows set up to prevent sending emails to repeat bounces and spambots. But it's pulling valid leads with '554 Denied' responses in the Email Suspended Clause.

Anyone know how to refresh or erase the Email Suspended Clause?

Or does anyone have a list of responses that I should allow?

Thanks!

Marketo

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Josh_Hill13

Level 10

Gregory,

You cannot change that field, it is a system field.

Could you share your smart list with us so we can help?

See here for a list of codes
http://www.slideshare.net/jdavidhill/marketo-email-reputation-management

A

Anonymous

Thanks Josh!
I think the codes will help me figure out which one I should worry about.

Right now my smartlist is -

Email Suspended Clause contains:

blacklist

banned

rejected

refused

blacklists

blacklisted

whitelist

spamcop

spam

spamslugger

unsolicited

denied

The idea is that it will help me to remove anyone who might have put our IP on blacklist, or reported us as Spam, so we don't email them again.

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