Anyone integrated Olark with Marketo? | Community
Skip to main content
Sant_Singh_Rath
Adobe Champion
Adobe Champion
July 9, 2019
Solved

Anyone integrated Olark with Marketo?

  • July 9, 2019
  • 1 reply
  • 4214 views

Hi There,

We are using Olark chatbox in our website. So, if someone clicks on chat then a popup form will open with form fields. Now, we want to integrate this Olark form with Marketo so that we can capture these details.

We have already purchased Zapier and when I am creating Zap, Olark gives only two trigger. 

1. New Message - Triggers once for each message when we get a transcript

2. New transcript - Triggers once when we get a new transcript

Any instruction from here?

Thanks,
Sant

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by SanfordWhiteman

You definitely don't need an intermediate (and API-intensive, potentially DoS-creating) layer like Zapier here.

You can integrate completely on the client side using the Olark JavaScript API  and the Marketo Forms 2.0 JS API.

1 reply

SanfordWhiteman
SanfordWhitemanAccepted solution
Level 10
July 9, 2019

You definitely don't need an intermediate (and API-intensive, potentially DoS-creating) layer like Zapier here.

You can integrate completely on the client side using the Olark JavaScript API  and the Marketo Forms 2.0 JS API.

Sant_Singh_Rath
Adobe Champion
Adobe Champion
July 15, 2019

Thanks @Sanford Whiteman.. This suggestion was really helpful..  

~ Sant Singh Rathaur