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A
Anonymous
April 29, 2015
Question

Anyone else having issue with email delays?

  • April 29, 2015
  • 2 replies
  • 1377 views
I scheduled two relatively small batch campaigns (3000 and 13,000) for 2pm today and at 4pm they are still executing. A third campaign scheduled by a co-worker for only a few hundred took approximately an hour to complete. We've noticed similar delays recently. Is anyone else having issues with massive delays in send times?
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2 replies

Josh_Hill13
Josh_Hill13
Level 10
April 29, 2015
check your campaign queue. What else is going on?
A
Anonymous
April 29, 2015
For some reason the campaigns are still showing as being in the queue, however when we looked further there is evidence that the emails have actually gone out. 
A
Anonymous
June 17, 2016

Hi Kathleen,

Did you ever resolve this issue?  We are experiencing VERY long delays and it's getting progressively worse.  2 emails took 12+ hours yesterday, not at all helpful when executing time sensitive campaigns.

Thanks!

Chris_Saporito
Chris_Saporito
Level 7
June 17, 2016

How large are the campaigns you are sending? Larger campaigns, especially ones with complicated smart lists, can take a while to qualify all of the leads for that campaign and then to execute the flow.

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