Any way to retain 'unknown user' history when filling out Eventbrite form? | Community
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J
Community Advisor
JDNelson1Community Advisor
Community Advisor
February 14, 2018
Question

Any way to retain 'unknown user' history when filling out Eventbrite form?

  • February 14, 2018
  • 1 reply
  • 3063 views

I've embedded an eventbrite reg form for an in-person event, but I notice I lose all tracking from the browser session before the conversion. Anyone have experience with retaining that for ROI purposes?

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
February 14, 2018

Is the registration form on a different domain from the one you're tracking with Munchkin? Can you point to the URL that has this form on it?

J
Community Advisor
JDNelson1Community AdvisorAuthor
Community Advisor
February 14, 2018

it's embedded on our page with an iframe, then eventbrite syncs to SFDC and SFDC to Marketo -- but I lose the data in between.

you can see it here:  spigit.com/ignite#register

SanfordWhiteman
SanfordWhiteman
Level 10
February 14, 2018

This isn't going to work with the "classic" (IFRAME/new window) embed because there's no way to share data across the domains. You'd have to switch to the embedded checkout widget, which can call back into Marketo with information that can then be re-posted.

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