Always disable tracking for mailto: links | Community
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SanfordWhiteman
Level 10
March 18, 2016
New

Always disable tracking for mailto: links

  • March 18, 2016
  • 2 replies
  • 1661 views

The time's come for Marketo to stop rewriting mailto: links.  It's settled science that tracking such links makes them unreliable (see my blog post http://blog.teknkl.com/stop-trying-to-track-mailto-links-if-you-want-them-to-work/​) ​and you can't expect users to remember to always uncheck the "Track Link" checkbox or include the "mktNoTrack" class.

Ultimately, the fact that they're tracked is a bug that needs to be fixed. It may be sad to see a (non-working) feature officially go, but there are plenty of new Ideas to add in its place.

2 replies

Lucho_Soto
Level 5
April 21, 2017

Ughhhh wish I had found this sooner. Been using tracking on our mailto links up to this point.

February 6, 2020
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