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A
Anonymous
September 17, 2013
Duplicate

Alerts sent to custom address ONLY

  • September 17, 2013
  • 4 replies
  • 1178 views
I would like the ability to set up alerts that are ONLY sent to the email address I specify and not the Lead or Account Owner.  I do not always want alerts to go to either of these, but I'm forced to pick one or the other.  I know you can add additional email addresses to send to, but there's no way -- at least that I've found -- to stop them from going to either the Lead or Account Owner.

4 replies

A
Anonymous
September 17, 2013
You can do this currently, just set the alert to "None" and enter your custom address on "To Other Emails" line.


A
Anonymous
September 18, 2013
Tom's spot on! Another neat idea to consider is using a token in the "Other Emails" field. You get to do some pretty cool stuff :)
A
Anonymous
September 18, 2013
Brilliant!  Thank you!  I did not realize I could overwrite the field. 
K
kh-lschutte
February 7, 2020
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