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Ishita_Chawra
June 1, 2026
Question

Advanced BI Reporting - Program Tags

  • June 1, 2026
  • 3 replies
  • 23 views

Hi there!

I noticed that the documentation states program tags should be available as an attribute, but I’m unable to locate them in my report builder.

Please share any advice, thoughts or recommendations on this?

Thanks!

 

3 replies

BlaneMcMichen-1
Adobe Employee
Adobe Employee
June 1, 2026

Hi ​@Ishita_Chawra 

Tags are in Program Attributes. 

 

Ishita_Chawra
June 1, 2026

 ​@BlaneMcMichen-1 Thank you for sharing the screenshot.
At the moment, I am only able to view the Program Channel and Program Name.

 

BlaneMcMichen-1
Adobe Employee
Adobe Employee
June 1, 2026

In Admin, are there any Tags defined other than Channel?

 

Ishita_Chawra
June 1, 2026

Yes, 

 

BlaneMcMichen-1
Adobe Employee
Adobe Employee
June 1, 2026

In Marketo Engage, tags do not just need to exist in Admin — they also need to be configured for the right program types and consistently populated on programs to be useful in Advanced BI Analytics. If a tag is blank, inconsistently used, or not relevant to the program types in your report, it may not show up the way you expect.

A quick way to validate it is:

  • make sure the tag exists
  • make sure it applies to the program types you're reporting on
  • make sure it is actually populated on programs
  • make sure the values are consistent
  • test it with a few known programs where that tag is already filled in

In practice, the biggest issue is usually that the tag is optional and not consistently populated, so it won't behave reliably in reporting.

If the tag is important for reporting, it's usually best to:

  • make it required
  • include a fallback like Not Applicable
  • keep the tag values standardized

So the short answer is: all tags are not automatically useful just because they exist in Admin — they need to be configured and consistently used on programs.

Ishita_Chawra
June 1, 2026

Thank you for providing this information; I completely agree with your points.
 

I understand the requirements you mentioned. For instance, the Audience tag should fulfill them, but it is not showing up, nor is the segment. Would you happen to know why this might be?