Adobe Connect URL unique URL token does not work | Community
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A
Anonymous
May 28, 2013
Question

Adobe Connect URL unique URL token does not work

  • May 28, 2013
  • 5 replies
  • 1537 views
Hello,

I am trying to get the {{member.webinar url}} to work. When I enter the token in a confirmation mail for a webinar registration no URL is showing.

Does anyone know, how I get the URL to show up ?

Thanks
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5 replies

Marie_Ligier
Marie_Ligier
Level 3
May 28, 2013
Hi Kristin,

When you say the no URL is showing, are you looking at your email with the email preview?

If so, it is normal as the tokens must refer to a lead. To make sure the tokens work properly, you should test it sending it to yourself.

Marie
Marie
A
Anonymous
May 28, 2013

Hi Marie,
 

No I registered for the webinar and looked at the confirmation mail sent via marketo which has the token included.

Progession statusses work and I am also listed as a participant within Adobe connect.

 

Kimi_Heskett1
Kimi_Heskett1
Level 9
May 28, 2013
Kristin, if you have statuses up and running and the webinar connected then it should be working. I'd open a support case!
A
Anonymous
May 28, 2013
Could it have something to do with the Adobe Version used ?

We are using Adobe Connect 9
A
Anonymous
May 28, 2013
Hi Kristin,
I read the integration manual couple days ago and as far as I remember you have to have your progression status change to "Registered" BEFORE you could send an email with a conformation and a url. Can this be the case?
Best,
Boris
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