Adobe Connect - Registered User vs Guest / Participant ? | Community
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Community Advisor
JDNelson1Community Advisor
Community Advisor
July 17, 2014
Question

Adobe Connect - Registered User vs Guest / Participant ?

  • July 17, 2014
  • 1 reply
  • 967 views
I've completed a sync with MKTO and AC.  My form fills trigger a user in Adobe Connect as 'Participant'.  My event is coded as "Only registered users may enter the room (guest access is blocked)"  I can't figure out how to trigger a user to be registered and not considered a 'guest'.  Anyone have experience with this?  I saw the member status 'Webinar > Registered Net New' - but I'm not sure how to use that (if that's even how I fix this problem) when there could be net new and not net new customers on the webinar.

I'm already a day late on my campaign because I've been trying to figure this out for too long!

Thanks for the assistance!
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1 reply

J
Community Advisor
JDNelson1Community AdvisorAuthor
Community Advisor
July 18, 2014
Heard back from Adobe:  "...would need to use the API functionality to call Connect and create the users."

Anyone know where to start?
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