Additional spacing appearing only in plain text sample emails

Question

Earlier this morning another user found that the ability to send a plain text sample has suddenly disappeared.

This is frustrating as I have noticed that often times when there is no space preceeding the first word in a paragraph (in edit mode or preview mode) and I send myself a sample email as well as the plain text version, I'm seeing additional spaces in those places on the plain text sample only.

Anyone else experiencing a similar issue? How have you managed a workaround or is there a workaround option now that the ability to send a plain text sample has disappeared.

Thanks,
Tara

Anyone else experiencing a similar issue? How have you managed a workaround or is there a workaround option now that the ability to send a plain text sample has disappeared.Thanks,Tara

Grant_Booth · Accepted Answer

. Hi Tara,This is an interface bug that we're experiencing right now and working hard to resolve. If you click and drag the bottom-right cornerof the send sample popup, and drag it down a little farther, the option to send the plain-text only version becomes visible.

Anonymous · Answer

Hey Tara,To get desired format of Plain Text email in email client,- Copyemail from Plain text editor- Paste in notepad- Copy email from Notepad- paste back in Plain text editorFollowing above steps you will get correct layout of Plain text version evrytime you make any change in emailWe do experience same issue of disappearing send plain text sample option.

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