Adding Token in Email Link | Community
Skip to main content
February 3, 2015
Question

Adding Token in Email Link

  • February 3, 2015
  • 3 replies
  • 2435 views
Hello,

I plan on adding a token to an email link that resides in one of my email blasts. Here are some questions:

Example -

Click Here to learn more about our services.

Note: This email is crafted so that our clients are receiving messages from certain Sales Reps (Looks like it's coming from the rep via my tokens).

I want a prospect or client to click the 'Click Here' link and it will open a new email to their respective Sales Rep.

1. Would the logic look like this:

mailto:{{company.Account Owner Email Address:default=info@sample.com}} I am using a sample address for the sake of the example, if the token cannot recognize the client's rep).

2. Do I need to incoporate mailto: in my string?


Thanks,
David


 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

3 replies

February 3, 2015
Hey David, the URL would need to be fully formed just as if you were not using tokens (so yes would need a "mailto"). The only benefit of the tokens is that they would enable elements to be dynamic, such as the substituting the sales rep's details. 

You can use a tool like this to make it easier to create your URL: 

http://www.cha4mot.com/t_mailto.html

Just substitute your tokens in where you want 'em. 

EDIT: 

That being said, I recall having some difficulty getting this working before. Can't remember why to be honest. Make sure to test obviously before sending anything :) 
SanfordWhiteman
Level 10
February 4, 2015
@David mailto: links should have the class="mktNoTrack mktNoTok" if you want them to actually work for the bulk of your recipients.
SanfordWhiteman
Level 10
September 15, 2017
October 20, 2017

That was great Sanford, thank you for the insight