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Rachel_Bryan
Rachel_Bryan
Level 2
July 25, 2017
Question

Adding one person to multiple accounts in salesforce

  • July 25, 2017
  • 3 replies
  • 4708 views

Several months back (maybe longer?), Salesforce rolled out a feature that will allow you to add one contact to multiple accounts. As far as I know there is no support for this feature in Marketo, so we are unable to implement this on the salesforce side. Are there any plans to roll something like this out on the Marketo side?  We have a fairly complex parent/child account structure where this feature would be quite helpful.

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
July 25, 2017

check the roadmap or ideas.

I doubt they would do this. But it's sort of irrelevant because Marketo would look at the single record, while the relationships in SFDC would be one to many. Your challenge in Marketo would be identifying that lead associated to the right Account at the right time.

Support may have heard of people doing this.

Grégoire_Miche2
Grégoire_Miche2
Level 10
July 26, 2017

Hi Rachel,

Not supported yet. It's one of the ideas I referenced here:

Marketo / salesforce integration needs a serious overhaul, don't you "sync"?

-Greg

Chris_Saporito
Chris_Saporito
Level 7
January 3, 2019

Does anyone know if this is supported by Marketo yet? We're looking to go through a similar transition from multiple contacts to one contact related to multiple accounts.

E
elena.abramova
Level 4
January 3, 2019

I don't think it is possible yet. Unfortunately.

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