Adding new emails to active engagement programs

I've noticed this too. The first thing to check is whether or not the email has been approved. If it was not approved, or changes have been made, leaving it in a draft mode, it will disappear if you recently added it. 

It also seems to take a few extra seconds for the auto-save, and in the engagement programs, the auto-save doesn't pop-up in the top right corner as it would in a smart list for example. 

Thanks, Brittany. The emails are activated and I tried waiting a few minutes before moving off the page to give the auto-save longer but no luck. Still not working. 

This should not be happening.  You should be able to add unapproved emails to a stream, etc.  I will log a support ticket for this.  @Sheena and @ Brittany - can you provide me the URL to your engagement program so I can have engineering take a look?

Hi Cheryl,

Here's one of ours. It's happening with all our engagement programs. https://app-sjp.marketo.com/#NP1826B2
Thanks so much for your helpl!

Sheena

Hi Sheena

Thanks.  Is it OK for me to add some content to these active streams?  Also, I'm curious as to why you put all the content into a single program rather than just having them as local assets in the engagement program directly?

One more question - what browser/version are you currently using?

HI Cheryl,

I am using the newest version of Chrome.

These are converted Traffic Cop Campaigns and when I was moving them to the engagement program it seemed easiest just to clone the whole program rather than moving them one-by-one, so that is why the content is in a single program. 

Feel free to test with any of these emails (or add your own content to the streams): GFM Content/Early/Emails: 
 - Fleet Management Software ROI Quick Guide
 - Strategies to Reduce Fuel Costs Infographic
 - Driver Behavior Infographic

HI Sheena,

I have tried this with both approved, unapproved, and draft emails and I am not able to reproduce the issue.  Can you detail out the exact steps you are taking, or better yet, if you have a moment, could you contact Marketo support?  They can do a share screen with you to see the problem happening.

Thanks,
Cheryl

Hi Cheryl,
I tried adding emails to the program you were testing and it worked this morning! However, it's still not working for one of the other engagement programs so I have put in a ticket for that. 
Thanks so much for your help!
Sheena