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AlexPa4
Level 2
October 8, 2018
Question

Adding content to Engagement Program

  • October 8, 2018
  • 2 replies
  • 1783 views

Hi,

I have created an engagement program - only the content for stream 1 is currently available. Is it okay to go live without all content ready and add in the content to stream 2 (and activate it) when we can? Will those who have transitioned into this stream receive@ that content?

thanks

alex 

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2 replies

Ronen-Was-SRpro
Ronen-Was-SRpro
Level 5
October 8, 2018

Hi,

You can activate stream 1 and the leads will receive all the emails of the first stream. However, it depends if you want to transfer them to stream 2 after they get the whole group of emails of stream 1. If you won't have any content in stream 2 instead of transferring the leads they will stay in stream 1 and be "exhausted". It depends what will be the transition between the streams.

Ronen Wasserman
    Denise_Greenb12
    Denise_Greenb12
    Level 6
    October 8, 2018

    Hi Alex  -

    To add to Ronen's reply - once you have members in stream 1 (regardless of whether or not the cadence is set for that stream) and transition rules in stream 2 that pull people from stream 1 to stream 2 - those transition rules will move people to stream 2 regardless of whether or not there is content there. Those people will just sit in stream 2 until you activate the stream 2 content and set the cadence.

    Denise

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